Privacy policy

Privacy Policy

Last Updated: February 17, 2026

RoyalWristwear (“we”, “our”, “us”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to securely provide our Services to you.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information:

📌 Contact Information

  • Full name

  • Billing & shipping address

  • Phone number

  • Email address

💳 Payment Information

  • Debit/credit card details

  • UPI or other payment details

  • Transaction confirmations

(Note: Payment information is securely processed through Shopify and certified payment gateways.)

🛒 Order & Transaction Information

  • Products viewed or purchased

  • Cart & wishlist activity

  • Order history

  • Returns or exchanges

📱 Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited & interaction data

💬 Customer Support Communications

  • Emails

  • Chat messages

  • Inquiry details

2. How We Collect Information

We collect information:

  • Directly from you (when placing an order or contacting us)

  • Automatically through cookies and tracking technologies

  • From Shopify and trusted service providers

  • From marketing and business partners

3. How We Use Your Information

We use your personal information to:

✔ Process and fulfill orders
✔ Provide shipping and tracking updates
✔ Offer customer support
✔ Improve our website and services
✔ Send promotional offers (if subscribed)
✔ Prevent fraud and ensure secure transactions
✔ Comply with legal obligations

4. Marketing & Advertising

We may send promotional emails or messages.
You can unsubscribe anytime using the “unsubscribe” link in emails.

We may also use advertising tools (including Shopify features) to show relevant product ads based on your browsing behavior.

5. Sharing of Information

We may share information with:

  • Shopify (our ecommerce platform)

  • Payment gateways

  • Shipping and fulfillment partners

  • IT and analytics providers

  • Legal authorities if required by law

We do not sell your personal information.

6. Relationship with Shopify

Our website is hosted on Shopify. Shopify processes personal information to provide payment processing, hosting, and enhanced services.

To learn more, visit:
https://privacy.shopify.com

7. Data Security

We implement appropriate security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain your account

  • Comply with legal requirements

  • Resolve disputes

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction

  • Request deletion

  • Withdraw marketing consent

  • Request data portability

To exercise your rights, contact us at:
📧 info.roylewristwear@gmail.com

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

11. International Data Transfers

Your information may be processed outside your country, including through Shopify’s global infrastructure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or your data:

📧 Email: info.roylewristwear@gmail.com
Brand Name: RoyalWristwear