Refund policy

📦 Shipping Policy – RoyalWristwear

At RoyalWristwear, we aim to deliver your order quickly and safely.

🚚 Order Processing

  • All orders are processed and dispatched within 24 hours after order confirmation.

  • You will receive tracking details once your order is shipped.

  • Delivery timelines may vary depending on your location.

💳 Payment Options

  • Cash on Delivery (COD)

  • Advance Payment

  • Part COD (available on selected orders)

🔁 Return & Replacement Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

✅ Eligible Returns (Important)

We accept returns ONLY if:

  • The product is damaged, or

  • You received the wrong item

The item must be:

  • Unused and unworn

  • In original packaging

  • With tags intact

  • Accompanied by proof of purchase

To start a return, contact us at:
📧 info.roylewristwear@gmail.com

Returns without prior approval will not be accepted.

🔍 Damages & Wrong Items

Please inspect your order upon delivery.
If your item is damaged or incorrect, contact us immediately so we can resolve the issue quickly.

❌ Non-Returnable Items

We do not accept returns for:

  • Sale items

  • Gift cards

  • Custom or personalized products

  • Items not damaged or wrongly delivered

🔄 Exchanges

For exchanges, once your return is approved, you may place a new order for your preferred item.

💰 Refunds

Once we receive and inspect your return:

  • You will be notified about approval status.

  • If approved, refund will be processed to your original payment method within 10 business days.

  • Banks may take additional time to reflect the refund.

If more than 15 business days have passed after approval, contact us at:
📧 info.roylewristwear@gmail.com